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E-ASSISTANCE

 

Our Assistance Service is dedicate to solve your problems in the shortest possible time. 

It receives and collects all requests which are then automatically forwarded to the appropriate responsible and qualified person.

All communications are tracked in order to avoid time-waste and possible misunderstandings.  

E-Assistance is used for requests relating to:

Training

Technical assistance

Small revamp work

 

During initial access, Global Services will provide each customer with their own USERNAME and PASSWORD for easy access into their own personalized area.   

 

24H / 7DAYS ASSISTANCE  

 

+39 0432 518 999  

Our direct telephone number is available 24 hours a day, 7 days a week.

Our Call and Service Centers are strategically placed around the world:

Italy

America

India

Thailand

 

Our specialists provide professional support for any problems and/or emergencies.

Thanks to this service, our skilled personnel can provide prompt assistance to help resolve critical situations.